Feedback Gender MaleFemale Age ---Less than 20 years old20-24 years old25-29 years old30-34 years old35-39 years old40-44 years old45-49 years old50-54 years old55-59 years old60+ years old Current Occupation Where are you going today; i.e. to get to work, visit friends, shopping etc.? Why did you use a taxi today i.e. more convenient, habit, affordable etc? Why do you use us over our competitors? Do you use other taxi services? If yes why? What can Yellow Travel do better to serve you? How often do you use Yellow Travel? ---Once a day or moreThree times a week or moreTwice a week or lessOnce a monthOther Please tell us about your recent experience with Yellow Travel Call Centre Experience* 12345 1 = Very poor | 2 = Poor | 3 = Average | 4 = Good | 5 = Very Good How can we improve it? Driver Experience* 12345 1 = Very poor | 2 = Poor | 3 = Average | 4 = Good | 5 = Very Good How can we improve it? Would you recommend us?* 12345 1 = Very poor | 2 = Poor | 3 = Average | 4 = Good | 5 = Very Good We value all feedback importantly, could you please leave your name and number so a customer care manger could call you. Your Name* Your Number* Δ
