What is your booking process?
When booking by phone please contact us on 0121 526 7000, the call center operator will ask the following details, date, time, pick up, destination, how many passengers, is there any special requirements, telephone number (if ringing of private), for airport bookings we will ask for flight details and luggage information. Once the information is taken the call center operator will confirm the details you have given. Every booking is given a reference number; this can be requested if needed.
Email the following information to email@example.com.
Date, time, pick up, destination, how many passengers, is there any special requirements, telephone number (if ringing of private), for airport bookings provide flight details and luggage information.
How to Book a Taxi On-line
To book only online please use the booking form found at http://www.yellow-taxi.co.uk/
Email and online bookings will receive a conformation via email.
On the date of your travel the call center operator will dispatch the job out, taking into consideration traffic, weather and the distance to the pickup point. Once the driver is outside you will receive a phone call or a text when the driver is outside. The driver then will assist you with any special requirements i.e help with luggage etc. The driver will then proceed to the destination in a safe manor taking into consideration any special requirements or requests.